"We have confidence in Complete Dealer Services and in their integrity. They're delivering what they proposed - a comprehensive reporting system appropriate for a broad audience. It's easy to understand and we worked closely together to develop a workable and relevant system that's user friendly. I have to rely on them for absolute accuracy of reports and I can. Data security is paramount to us and they both respect and understand that. They have a good relationship with the 60 dealers too! They're a responsive, ethical outfit - professional and organised in their approach."
David McCoy,
Dealership Development Manager,
Mazda Australia
"The program Complete Dealer Services run on behalf of our company is run on time and professionally and they meet all of our standards and expectations. They're so easy to work with and the quality of delivery is excellent. I enjoy the way that they can manage the process. When you've got a lot on, knowing that they'll represent our branch as well as I possibly could, makes my job a lot simpler. There's a huge level of trust there. I'd recommend them because they're capable, flexible and reasonably priced."
Anthony Botta,
Sales Analyst & CRM Co-ordinator,
Isuzu Australia
"Yes, I'm glad I took on Complete Dealer Services because they've exceeded my expectations for years. When I call them I feel like I'm their only customer - it's great. We use their system because of its ability to create customised reports. It's easy to navigate, use and produce accurate reports. Their rapid response is outstanding. Their proactive approach means we're never lagging behind and they provide such a quick response it really meets our changing needs. I find their monthly rates extremely reasonable and most people we know use them."
Antony Hirschfield,
Financial Controller,
Cannon Toyota
"Complete Dealer Services can suggest appropriate solutions because of their industry knowledge and because of their specialist knowledge they provide tailored solutions for us. The product and support are excellent and we use them exclusively because we're happy with the ongoing relationship we have with them. I'd recommend them because of their industry knowledge, raid response and cost effective solutions."
Geoff Mortimer,
Bayfords Group, Victoria
"I particularly like the prompt service provided by Complete Dealer Services and their ability to personalise the software to do exactly what we want. It enables us to look at profit trends and pinpoint problem areas and it makes reporting to the facilities a lot easier. I have recommended them to a lot of people and have said that they're great to work with and they make everything simple for you."
Lorraine Amory,
Financial Controller,
Jeff Wignall Ford
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"We use Complete Dealer Service's product, In The Know, for our financial reporting because there's nothing better for us out there presently. They provide us with good prompt service and are really approachable. Response time is very critical to me and Complete Dealer Services meets this."
Simon Chiu,
Group Financial Controller,
The Alto Group, Sydney
"We have always used Complete Dealer Services with Mazda dealer reporting and now we use them internally for a lot of our managerial financial reports. We're multi franchise and multi site and the extent of the reporting is huge and with Complete Dealer Services, my needs are being met in every possible way. Their program was exactly what we were after. I've asked them to do lots of hard stuff and they're the ones that say "yes!" I'm glad they do - the tasks I set are impossible! I have recommended Complete Dealer Services in the past and will do in the future. They're great! The reports are brilliant - professionally reported and their staff are polite and helpful."
Tom Hannan,
Financial Controller,
Central Coast Motor Group, NSW
We use Complete Dealer Services extensively because we've developed a range of reports that we can deliver to our dealer network at one time at the push of a button. They give good service, their response time is quick and you can develop what reporting requirements you need from a trial balance from the data input."
Lisette Marley,
Financial Controller,
Jefferson Ford, Victoria
"Complete Dealer Services make my life easier; they're efficient, prompt, accurate and reliable. They do what they say they'll do. The staff are nice people to work with. It's a pleasure to ring them they're friendly, easy to talk to and nothing's a hassle. We use the products they provide extensively and I find them extremely helpful - always."
Lesley Jackson,
Financial Controller,
Berwick Nissan , Victoria
"We've been using the product just over 6-7 years and we've been very happy with it." It's a good product, inexpensive, flexible and it serves our needs and the support is excellent."
Michael Penson,
CFO/Secretary,
Perth Auto Alliance |
